Moving the tab too far might damage the cartridge or cause the tab to break off.Ģ) The error condition may be caused by a slipped or skewed chip issue. It is suggested to perform the following checksġ) Ensure cartridge is fully locking into position and cartridge’s plastic tabs are properly aligned. Be careful not to bend the tab out more than 1.27 cm (0.5 inches). If the printer error condition persists then the error may be caused by cartridge to printer connectivity. Click on the link below this will explain the issue & offer a printer firmware download to fix the issue and allow you to continue using refilled ink cartridges: click here there is an alignment problem with the internal PRINTHEAD, it may have ingested air from one of the ink cartridges or it has electrically failed) but it could also be caused by a simple mis-alignment (skew) of a cartridge’s smart chip.Īn “ Incompatible Printhead” or “ Alignment Failed” error message is NOT an ink cartridge error, but instead a possible failure of the PRINTHEAD assembly used for firing all four colors onto the paper.įor refilled HP 934/935 ink cartridge series printer models which display printer/cartridge error messages such as “ cartridge missing or damaged”, “ cartridge problem“, “ cartridge depleted“, etc., and printing is not permitted, there is a new printer firmware update available for your printer model which will enable refilled ink cartridges to function normally (as of Sept. For HP 934, 934XL, 935, 935XL ink-series printer error messages “ Printhead Failure, “ Problem with printhead“, “ Ink System Failure” or “ 0xc19a0020” this typically indicates there is an electrical problem with the internal PRINTHEAD or with PRINTHEAD connectivity (i.e.

Hp officejet 5255 printing problems